The Iobst Travel Service Difference
Mission Statement:
To be the Travel Agency of Choice for our employees, our suppliers and our
clients.
Our mission statement is uniquely different from other travel agencies’ statements.
We take care of our employees. That is the foundation of our success. The
building blocks are the suppliers. Carefully chosen from the world’s suppliers we
choose the very best of the best for our clients. Our clients benefit from not only the
expertise of our agents but from the knowledge that what they care about most in a
vacation is what we care about most in fulfilling.
We do not take the responsibility of fulfilling our client’s vacation plans lightly. We
research the most reliable and cost effective suppliers so that we can recommend
the perfect fit for our clients.
Make no mistake, our agents are dedicated to making your dreams and
expectations come true.
History:
The year was 1979. The place was Emmaus, Pennsylvania. Maryellen Iobst had a
plan. To open a travel agency in the center of town. Over 30 years later, Iobst
Travel is still going strong on the "Triangle" in downtown Emmaus, PA. After 12
years managing the office for the Iobst family, Julia Horn purchased the agency in
May 2010.
Today, we offer a range of services, from foreign
currency exchange to Amex card benefits for our clients and a strong supplier base from
cruise lines to the Vacation.com product. Our vendors are solid.
All of this would not be possible without a strong staff. Julia is well versed in the
travel business. Her clients come back again and again for her attention to detail
and customer service. She is supported by Shannon Miller with 15 years at Iobst
Travel. Shannon, has seen the agency in its morphises from an agency for
everyone to an agency with clients who come back for the expertise and customer
service they are accustomed to and expect.
Julia "Jules" Marques and Kathy Fenstermacher round the agent side.
Julia "Jules" Marques. Travel Consultant, is our Aussie Specialist! Having spent a
semester abroad studying "Down Under", Jules has taken the time to further her
knowledge of all things "Aussie". Her clients love her caring nature and sharp wit! She
loves to research and put together an itinerary that suits your every need. Jules is
married with a baby girl and an awesome bulldog.
Kathy Fenstermacher and Kathy Rupp round out the office. Our "Kathys" are dedicated
to helping us out when duty calls.
Visit us over and over.
Visit us in person, on the phone or on the web. You will be glad
you did. Changing the way we do business one client at a time! |